Queen Slaughter Review of Chef Rob
I had a family member to pick up a online order an...
I had a family member to pick up a online order and alchohol was in her 13yr old daughter drink.
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BEWARE! Restaurant served alcohol to my child through curbside pick up. OWNER/MANGER showed no HUMILITY, EMPATHY or CONCERN for the well being of my CHILD!!
I will preface my concern with this, I LOVE my children, more than mere words can ever convey.
Having shared this, on Sunday, November 8th, 2020, my daughter and I was invited with one of her friends and her parent to celebrate a birthday. On our way home, we decided pick-up dinner, To Go from a restaurant that had been highly recommended by the name Chef Rob's Caribbean Cafe Chef Rob's Upscale Lounge
I made food selections and finally the beverages; The most important portion of my story, the Beverages .
We ordered one Homemade Lemonade for $3.00 and one Jamaican Fruit Punch, $5.00. The reason the Fruit Punch cost more because of the ingredients; CR Specialty with fruit juices and hint of spice.
We collected our food and departed the premises.
After a while, she shared, This drink tastes funny. I simply thought, perhaps it needed stirring and advised her of such. After a few additional sips, she then said, It still tasted funny. My daughter eventually placed the drink in the holder.
During the interim, the parent friend call and said, I think the Fruit Punch has alcohol in it. . Now, gratefully, I am still recovering from battling COVID-19 and have yet to regain my sense of smell or taste.
The other parent had an instantaneous reaction immediately after the first taste knowingly something wasn't right with the beverage. The other parent and I went back to the restaurant and quickly learned the server indeed had given, as listed on the Main Menu, the Chef Rob s Rum Punch . The ingredients of this particular specialty drink are: Independent White Rum, Independent Barrelaged Rum and Chef Rob s Homemade Fruit Punch .
I requested to speak with the manager who worked diligently to avoid coming out to speak with us at all costs... Over twenty-plus minutes later, Owner/ Manager, Chef Rob eventually and reluctantly materialized. During the interim of our conversation, Chef Rob was extremely querulous tapping his foot in annoyance and was flagrantly dismissive regarding what transpired. He attempted to rush us away by offering to Comp our food (which an insult at best but most importantly, not the point of why we requested his presence. My daughter could have become extremely ill or worse.
Owner/ Manager, Chef Rob presented excuse after excuse, It s not my fault , The drinks were together and the server picked up the wrong one , I can get you some water and it will dilute the alcohol , We just opened and I am training servers Amongst other foolish and haphazardly lackluster retorts. I was so infuriated and offended, I walked away.
In an attempt to alert the local police, I was told they weren't responding to "Nonemergency Calls", I should call back or visit the area police department the following day.
We made it home and began unpacking the food. My daughter went upstairs. Later, she returned and alerted me that her head, stomach hurt and she was hot. In response, I sent her upstairs to lay down for a while. I later went to her room and discovered her uncharacteristically laying across her bed passed out. I woke her up, horrified by her mannerism; she was intoxicated.
In hindsight, this alleged Owner/Manager , Chef Rob should fervently have the utmost interest and concern regarding the customers that patronize his business. This day, he ultimately shared he did not care about the haphazard mistake his Trained employee made and, in the end, absolved himself of all liability.
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