Fern Silva Review of Lululemon Athletica Natick Col...
Very disappointed. I was so excited to bring my mo...
Very disappointed. I was so excited to bring my mom the store this past weekend to buy her comfortable lululemon leggings. After speaking SO highly of the brand and the store to my mom, we drove to the natick mall. As soon as we got to the store, we weren t greeted. We were browsing around and not one person asked if she and I needed help. We then found a couple of choices for my mom to try on and once again- NO ONE asked if we needed a fitting room even though we were standing in front of the fitting room table... The staff helped everyone else but us, until a guy looked at me and I finally asked can I please have a fitting room I have never had such a bad experience at lululemon like I did this past weekend. I love the product, but for the price we are paying, the least the store can offer is helpful and pleasant customer service .
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