Customer service is everything, and this place did...

Customer service is everything, and this place did not leave a good first impression. Since the website does not have an FAQ page, we had to call in to see what the parking situation was. It was the most unpleasant phone call I ve ever encountered with a business. My boyfriend started the call asking the woman who answered how she was doing and she said good. ...I was just wondering if you have onsite parking? No. This woman sounded like she either hated her job or her life, and all her answers were one word in the most annoyed, not engaging tone. I was so turned off by this phone call that we researched other options and went with a different company where we were greeted with friendly staff, had a great time and also enjoyed their onsite parking. Customer service is important. Every interaction counts! We were referred to this place by a friend but they ultimately lost our business in the end.