Putri Anor

Review of The Royale Bintang Kuala Lumpu...

Took up their promo of RM99 for one night and room...

Took up their promo of RM99 for one night and room was alright. Hotel badly need upkeep and overall cleaning. Room was full of stains at the bed, on the hard sofa, stains on the carpets stains on the mattress layer and lamps were full of dusts and more stains.
Hotel looks and feels dated, the bukit bintang area was not as hyped up as before what more with the Covid-19 situation. Location wise is good, near to everything the mall(pavilion is at the other end after Lot 10).
Also beware of the pool opening times because you might have booked the hotel with the main objective of using the pool like my kids. Best to call the hotel first and enquire. Thankfully after my complaint about their poor communication of not informing the public that the pool only opens on weekends (9am-7pm), it was open today on public holiday. Thank you for responding promptly. That alone got you an extra star from me.