taxi srvice is terrible. even my pick-up was sched...

taxi srvice is terrible. even my pick-up was scheduled a week agi, I have waited for more than half an hour for the taxi in the airport after a seven hours of flight. reception staff did not care about the situation. computers in the business center does not work, so that print out is impossible. breakfast is too weak. hams are deadly fried. tv does not work properly. besides, when I have written all these problems through their web site, I have received an apology letter which was not so far than an auto-generated response.