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Was the absolute worse experience ever! First they...

Was the absolute worse experience ever! First they told us we were approved, made us sign our paperwork even told us when our first payment will be and how much. Took the Kia home for less than a week to only have them tell us to take the Kia back because we weren't approved! Moses the manager was extremely rude and unprofessional, he never once apologized. All he said was "the bank didn't approve you" couldn't explain was we were not we weren't. I asked to get our belongings from the car and he didn't bother asking if we needed a bag, to put our belongings in, all Moses said was "OK" left and didn't come back. We asked the lady in the front if she could page him so he could open the Kia to get our belongings and he didn't even come back. My husband and I had to go look for him outside and he claimed "he didn't hear the page". They all basically made us feel as if we stole the Kia. We are speaking to our attorney because something needs to be done for how they treated us, how they made us feel, and for our time. They ran our credit, made us believe we were approved so they can just turn around and take the car away. If you're in the market for a new or used car take your business somewhere else. I wish I didn't have to give them a star by have to for the review.

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