If I could rate this institution 0 stars I would. ...

If I could rate this institution 0 stars I would. First they oversold the hotel to a point that there was a line on unhappy guests at the desk without any rooms to put them in. I had 3 different people help me with no straight answer from any until they said that they did not have any more rooms in the hotel. They said they would work to get the guests other hotel reservations and transport them over at no cost as we say there for 30+min at 11pm with no answer or updates to only have someone stick there head out to say they were checking with the manager on progress . All of the customers booked their own hotel rooms elsewhere at their own cost as the Hyatt was unable to expediently provide myself and any other guests with hotel rooms. The Hyatt should be disgraced by this level of service. I will never recommend another person to stay at a Hyatt hotel for as long as I live.