3 years ago

Most of the staff here are wonderfully pleasant, t...

Most of the staff here are wonderfully pleasant, they " get it " ya know, working with SICK CHILDREN and their heartbroken families, however, there are nurses Kayla & Beena, that act like they hate life and have literally NO patience for the people that they CLOCK IN TO HELP?? One would think that if you hated your job you'd find another? Do us all the favor. SO, a week after posting this review, I'm realizing it's worse than I thought, having to already deal with life-changing news for our child, we have to deal with a horrible system that makes it almost impossible just to get ahold of someone getting advice on how to help your child, which they stated in the hospital would be very easy? They also said that there would be 24-hour access to a whole team of individuals ranging from dieticians to nurses and even endocrinologists, the truth about it is EVERYTHING IS AUTOMATED!!! And when you finally get a human being they're normally short and rude, it's like they don't understand what you're going through, Ugh!! It really sucks to have a sick child and a BROKEN system like CHILDREN'S MEDICAL CENTER OF DALLAS!!!

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