A 2 part review:

A 2 part review:
I recently purchased a home with a tankless hot water (also acts as heating system). Knew nothing about them! Todd from Family Danz came to do a routine maintenance. Took time to explain things to me. He located an issue but went the extra mile to ensure the repair is covered under warranty!! Then made sure I know how to bleed my radiators and where the shut off valves were!

I wanted to add central air and got 5 quotes! Danz was THE ONLY ONE to take time listen to my needs, how I would use it.. Didn't try to push splits on me (it's only a 1K sq foot house) or over sell the size of the unit! Did the estimate in front of me explaining all that would be included in the cost, the guaranty and install process..

In today's world, where the promise of " excellent customer service" is largely a myth, Family Danz surpassed my expectations..