I had a problem with my camera that it stop record...

I had a problem with my camera that it stop recording new videos/clips. I usually call every month to have it fixed. A rep named Nick gave me a call to resolved the issue. He was very helpful and took time out to call me back. He was able to walk me through the app to set up everything to avoid the problem going forward. He even advised me to give him a call if ever i will have any problem with my camera. I really appreciate the call. He is an awesome guy.