We have made use of the offered option for telepho...

We have made use of the offered option for telephone advice. making an appointment was no problem, and we were called neatly at the indicated time. The reason for the conversation was the expiry of a savings mortgage (well in advance) The conversation with mrs. v.d.Broek went well and satisfactorily. She had prepared well for the interview, a summary of what was discussed was later confirmed by email.
Harald Kohlrusch