Made a large order. That only came after a few day...

Made a large order. That only came after a few days. The quality turned out not to be what we were looking for. I tried calling them for advice and they are not available by phone. Communication on the email is slow and bad. I sent everything back. I feel annoyed by the bad contact and the disappointment with my order. We have now been 2 weeks since they received my return. I still don't get my money back. I'm walking behind that now. I can't recommend them and I don't think I'd ever place an order there myself again.