We purchased a used vehicle from Lithia selected b...

We purchased a used vehicle from Lithia selected by Jim Buckner. He assigned Sales Consultant, Ken Terry to take care of us. Mr. Terry is not only professional, but diligent an could without doubt teach classes on customer service. He has given attention to every need and provided answers to every question. He introduced us to Michael Mizikar, Finance Manager who assisted us with purchase of additional coverage. Ken is what I would describe as "golden". His value to a service business like Lithia cannot be overestimated. Thanks Ken and thank you Jim. We are happy with our new car and especially the kindness of Lithia people.
Sincerely,
Lucius & Patti Phillips
Abilene, Texas