I don't know what the Kenyan embassy think of them...

I don't know what the Kenyan embassy think of themselves by ignoring folks whom are trying to reach out all the way from the united states and can't seem to get a hold of them.
I mean what type of embassy sits around ignoring calls and emails as if we don't matter or deserve answers why do they even have an embassy in a country like that who don't know how to take care of business or take their jobs serious?
They don't care about what goes on or what needs to be done in order to keep an embassy running let along answering to the public handling visa or processing people properly or fairly.
How terrible is it to suck at your own job do to not only corruptions but recklessness laziness and lack of professions.