Business Only

Review of Suffolk County Department of S...

I was approved for SNAP over a month ago and still...

I was approved for SNAP over a month ago and still no card. I went to the location in Coram to get a temporary card and two unprofessional security guards refuse to let me in the building and telling me to come back within 14 days despite not having corona. I called the case workers and I been hanged up on twice and another one told me their was nothing they can do. I called the location in Hauppauge and the lady apologized on their behalf and said she ll send out a temporary card. I still have yet to receive that temporary card and I went to the location in Hauppauge. After 2 hours of waiting, a lady said I have to go to the location in coram to get a temporary card. 10 minutes after I left, the lady called me back saying she made a mistake and I can come back for the card. I returned and had to wait another 2 hours. After getting the card, the guy said to call customer service for a pin. When I would call customer service, I would be on hold for over 30 minutes and it would hang up when trying to set up a pin. I called the location curious to know why I can t set up a pin and they said it was a error on the card and they apologize and if I can come back in on Monday. -____- clearly someone is running a scam.