J

John Fretter
Review of Quest Trade

3 years ago

I'm reading several comment replies from Questrade...

I'm reading several comment replies from Questrade on this review thread claiming they are sorry and that they want to resolve client problems with utmost expedience. I've been hearing these apologies now for over 3 months for $40,0000 that we need transferred from Questrade to our bank account. I called about 10 times over this period and each time they asserted it would just take 4-5 more business days and that they are "so sorry" and thank me for my patience. We still haven't received our money and they have asked for just 10 more business days. There are so many other trading platforms out there - Questrade has gotten big enough that they don't need to care.

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