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Sara Dunham

3 years ago

******DO NOT STAY AT THIS HOTEL******

******DO NOT STAY AT THIS HOTEL******
Normally I don t write reviews, however, I feel that people need to be warned about this place so they know what may happen and how it may be handled by this particular hotel.
My stay at this hotel ended with a police report for my vehicle being broken into by drug addicts that live in the stairwell of the parking garage.
There is NO security in the parking garage and NO cameras- there have been many instances such as mine and the police have spoken with the Hotel in regards to the drug addicts that live in the stairwell and the lack of security in the parking garage with no action on the part of management.
After notifying the hotel manager, who while sympathetic to the situation, did not offer any compensation for the situation. I am now having to file an insurance claim for the $3000 worth of items stolen and damage done and will have to pay my deductible of $1000.
I will also say that as a guest, you have to pay for the parking garage and should be able to except some type of assurance that you will not come out to your vehicle being ransacked and items stolen.
I have been a loyal Marriott member for quite some time and have Platinum Elite status. This situation has soured my opinion for Marriott and the way they conduct business in circumstances such as this. I may reconsider my loyalty to Marriott as a result.
Stay away from this hotel or risk being violated by being robbed there.

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