emanuele passeri

Review of Ariston Thermo Group

Nuos evo split of 4 years, broken nn you know what...

Nuos evo split of 4 years, broken nn you know what.
"Specialized" worker doesn't know what it is.
Two repairs for 70 euros each but it doesn't work, it's going by trial and error which I pay for.
I called the parent company that defends the repairer's work, it is normal for them to go by trial and error.

To my objection that if I took a car worth 20,000 euros to the mechanic I would not be able to try and spend 30,000 on repairs, they defended themselves by saying that the heat pump is more complex than a car.

Bad car, broken after 4 years.
Bad assistance, in the ways and in the professionalism.
Worst customer service of all, he also hung up.
Don't buy Ariston, it's a waste of money