I have been using it for about 15 years. Although ...

I have been using it for about 15 years. Although there is no problem as long as you are interacting with ANA's site, if you interact directly with people on the phone or at the airport, you will not receive enough explanation from the corresponding person, and you will feel mood after the interaction. I often have bad feelings. When a trouble occurs, it should be the highlight of the service industry's skill, but from this perspective, I feel that the service industry level of this company is below the third level. Foreign investors will be able to give you a brief message and will also consider how to approach the purpose of this request. The first and last wording here is more polite than foreign capital. There is nothing inside.