Z

When I first arrived at the Sheraton to check in I...

When I first arrived at the Sheraton to check in I did not expect the disaster that was coming to me. I go to check in and am not able to park my car for 5 minutes! The valet man was so rude telling me I better remember not to park here . I felt completely disrespected. He also proceeded to give us wrong information to check in, causing us to park far and lug our bags to check in. Then I checked out of one of my two rooms the next day and they checked me out of both. Then I go to my room the key doesn t work, we waited 15 minutes and finally someone came up to help. When we entered our room it was a mess. It wasn t cleaned and was just terrible. We called the front desk, and they continued to be rude. I went down to speak to the manager and all she had to say was sorry, nothing else. Save your money and stay somewhere much better for the price!

Comments:

No comments