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Wermy Espinal

3 years ago

Travel from Santiago to JFK 5/15/2018. A very badl...

Travel from Santiago to JFK 5/15/2018. A very badly educated staff. Of the 6 staff that stop you for the same procedure of teaching the passport with the flight receipt, 5 of them were very respectful, an attitude of unbearable superiority, treat all passengers as criminals. They lack courtesy, and very bad attitude toward passengers. We were 4 people traveling and we all agreed. At the DutyFree, I asked how many bottles of alcohol were allowed to enter the US and they told me that the number is 6 bottles per person, and I bought 4. In New York City, only 2 bottles per person are allowed. I guess the rest know it. It is my second time traveling through this airport this year I thought that the bad attitude and the lack of education of a few months ago was a product of the time and number of flights that day. Regrettable it was a horrible experience. I agree with the procedures organized and the laws even one of the travelers who was with us is part of the Armed Forces of the USA; Disagreement is a staff that does not know how to give good service. The brave does not take away the Cortez!

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