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Wayne Egan

3 years ago

Austin, who I believe is also the technician who w...

Austin, who I believe is also the technician who worked on my Outback, was cordial and professional (plus competent) in describing for me the services performed. I was gratified that Austin took time to slow down his explanation so an old man can follow and appreciate what was done and what to expect from now on. Austin advised me on a few things and even volunteered to replace the expired Utah DMV sticker. Such Subaru employees make the visit a pleasure. Now if your online appointment system would only work better. I scheduled maintenance for last week, but when I arrived there was no record of my appointment. Today was an improvement to be sure. The shop had a record of my appointment.

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