Kenneth Remsberg

Review of Hagerstown Ford

I went through a different dealership before conta...

I went through a different dealership before contacting hagerstown ford and was disappointed. I went through the whole process of back and forth through the chat and emails for some time only to eventually stop being responded to without all my questions being answered. Then i contacted hagerstown ford and got connected with Josh S. online while trying to purchase a new truck. He was helpful and very quick to respond to every email, text, and question i had. Even after some time of negotiating and him probably knowing i just wouldn't quite be able to afford the truck, he still contacted me to check again. I tried to tweak a few things and talked about money down and he explained where the price would be at and why. Even though we couldn't get a deal worked out it was an easy and pleasant experience. Thanks again to Josh S. for all the help!