Richard Maclin

Review of Citysightseeing Toronto

Avoid, Avoid, AVOID!!

Avoid, Avoid, AVOID!!

I cannot comment on the tour service as i never made it to Toronto. We purchased tickets online for this service and then found out (just 12 hours later) that the sister of one of the members of our group of 4 passed away unexpectedly (at 41) and we had to cancel the tour. The hotels worked with us, other sightseeing things we had booked more in advance worked with us and these folks ran us around for several days making us email and call until we finally said we were going to stay on the phone until someone talked with us. They then told us no refund, but they would be happy to make our tickets be good at any time in the future or we could transfer them to someone else. This place seems to be very sketchy. Avoid at all costs.