Michael Thompson

Review of Bruno Air Conditioning

Bruno air had a FREE cleaning special for new clie...

Bruno air had a FREE cleaning special for new clients so we decided to try them. We were told the arrival window was 12-3pm and the tech showed up at 430pm. The tech was here for 1 hour, he opened the air handler and spent most of the hour trying to scare me into buying a brand new unit for $5500.00 and told me that the unit was just days away from a total shut down. In that same hour he did clear the drain pipe (took 5 minutes) and he did vac some condensation water from the drip pan (took 5 minutes) but he never cleaned anything and actually emailed me a 25 page ridiculous estimate for that brand new unit that was so needed.... Today I got a second opinion and the honest hvac guy cleaned the unit, and told me that there was absolutely nothing wrong with the AC and it was running fine.... Overall, the tech we got was a very good salesman and I could tell that he was very well trained on high pressure sales... Be careful and do your homework with Bruno Air...They will never see us again!!