The pool is not private as other villas can view y...

The pool is not private as other villas can view your pool
We arrived through the private entrance with animals on the side of the road which was really nice. Unfortunately, to our disappointment there was no valet parking or buggy waiting for us so we had to walk in the heat with our bags to the entrance - the parking was a little far especially in the heat so this wasn t a great first impression.

The check in took time as only two agents available and quite a lot of guests checking in at the same time, however the agent we spoke was nice enough to provide us cold water. We were then taken to the villa and again I must admit the road is nice with many small castle like lights along the sides of the road and the drivers are very nice - specifically, Parasant and Bogabe (I hope I m spelling his name correctly) - what lovely, professional, genuinely nice guys.

Now, for the villa... I ll be honest, the room was a bit of an anti climax, and lower than expectations. Firstly, there were used in-dining trays at the front door from the guests that had been in before and hadn t been taken away before our arrival. The villa is lovely however for the amount you are paying each night, don t get your hopes too high!

Unfortunately, the bathrobes were not clean and had dirty marks on them. The toilet didn t flush well at all - so much so we had to call room service to assist (which as you can imagine wasn t a great experience). Also, the AC was quite low in the villa, and again especially in the heat at night time with big duvet covers it was really hot and a little uncomfortable. The comfort of the bed really is 10/10. Of course I understand we were in the desert however the chairs and big sofa next to the pool were really really dusty.

The pool was great, however please note that pool is not private from other guests. Meaning other villas can look to you in your pool (we booked private under the impression we would only be viewing into the beautiful wilderness of the wadi desert - it was very disappointing that this was not the case.

The staff who serve are really nice and helpful but I didn t appreciate the reception staffs reaction when I spoke to them regarding the private pool as advertised.

As expected the turn down service was great and the Egyptian gentleman who did this for us was lovely.

The villa comes with 2 bikes for you to use at your leisure, this was a lovely bonus and we really enjoyed using them around the resort at night time.

Unfortunately, if you are looking to go to dinner or breakfast in the resort restaurants and are not able to use the bikes, you have to call fr a buggy to pick you up, this comes with a a wait of about 20-30 min.

To our surprise, neither restaurants in the resort have any views of the beautiful wadi surroundings. This was a little disappointing.

The breakfast is tasty but it s very standard and no much varieties, also they mention there is salmon and cheese boards complimentary at breakfast which we never seen or were offered.

If you are looking for private and five star (especially at the rates of this place) I would recommend looking else where