annie lynch

Review of Sheraton Raleigh Hotel

I stayed at this property on november 24, 2018 for...

I stayed at this property on november 24, 2018 for the blackout party. The parking across the street i didn't like (didnt expect to be in a parking garage) but i was unaware being that i never stayed here before. Once i got inside to check in the lady named Christine helped me and i must say she is an angel. I was having a horrible day and she really helped to brighten it. She is by far the best receptionist i have ever encountered. Friendly, cheerful, helpful, and very understanding. I was issued complimentary tickets for a choice of breakfast buffet, an alcoholic drink from the bar or an appetizer which i thought was very nice. What i didnt like about the complimentary ticket was it only said AN" ALCOHOLIC DRINK" WITH NO EXCEPTIONS.I get to the bar to use the ticket and the bartender says its only for wine or beer which i dont drink so i just said no thank you being that she was already rude like she didnt really wanna wait on me anyway. I think the rooms are a bit too pricey being that theres no fridge or microwave in the room so wen i ordered takeout it was no way for me to reheat my food or keep my drinks etc cool.. The highlight of my stay was the front desk receptionist Christine. Shes a great asset to this place..we need more like her.