Greg King

Review of IU Residential Programs and Se...

I have been trying to talk to them for 2 days abou...

I have been trying to talk to them for 2 days about room configuration for my daughter. They screwed up and put the wrong default room in the system. Finally figured it out less than a week before the students are supposed to arrive. Made us chase down my daughter's roommate to get them to file another room configuration request. After all of this, I was told that their room might not be set up correctly when they arrive early next week. On top of that, the guy supposedly in charge hung up on me today when I questioned it. I have called twice in the past days and have been treated like garbage both times. Worst customer experience I have ever had.