Good afternoon rest today 28.07.2019 year in the r...

Good afternoon rest today 28.07.2019 year in the room in the bed crawling cockroaches, arrived at the hotel about goals 07.27.2019 at 10.00 hours local time, we have provided a room only at 13.00 hours local time, we came with the kids, we do not go no water not provided at we took the room all inclusive, we only food given at 14.30 pm local time, and we fly, we fly to 05/08/2019, at 02.30 pm local time with our numbers being kicked 04/08/2019 at 12,000 hours of local time and, therefore, food and drinks are not provided also with us they took a tour. Agents "Zholymbet" refer to the hotel that the transfer is worth paying and took 380 $ from us