Subaru Canada has the worst customer service of a...

Subaru Canada has the worst customer service of anyone I have had to deal with. There is a recall warranty on the transmissions of 2016 Crosstreks. My transmission failed, and my car is not driveable. It has been at the dealers for 3 weeks and no one returns phone calls or gives any information. From reading other reviews I see that the service and warranties are a joke. I used to like Subarus but no longer. Too much deflecting from dealer to Subaru Canada. Feels like a tennis match and I am the ball. I am without a car and can't afford to rent one. Abominable , horrible service.