I live in Eden and we spend many of our days at Sn...

I live in Eden and we spend many of our days at Snowbasin.

Slowly I have seen the overall experience decline. Today (the Fathers Day Event) was an all time worst.

I had a client in town with his family. He is the CEO of large publically traded company, and I thought it would be a great idea to have our families come to Snowbasin.

There were a total of 12 people and my bill was just over $500. Within minutes of eating my client found six (6) hairs in his ribs. That is unacceptable and not sanitary. I was very embarrassed.

Everything came to a head when he went in to get a drink. He was stopped and told that drinks are not included. He noted to her that he understood this and that he paid for a drink. They then went on to say that he could not have a refill and needed to set the cup down or pay for another drink.

Talk about embarrassing. If I spend $500+ in meals I would think a iced tea would be included, or at a minimum the guest not be treated like he was stealing.

I will never be back to Snowbasin events again after this experience. I tried to note my concerns to the staff and nothing was taken care of.

If you are portray a premium experience you need to own that with quality and polite staff.