Michael Haack Review of Tribe Management
One of the worst property management companies I'v...
One of the worst property management companies I've ever had to deal with. This shouldn't be surprising hindsight is 20/20 because their website says they were originally a tech firm, Bazinga, that bought a property management company so I guess that they thought they could start managing condo buildings
Bazinga is supposed to be an online communication tool, which sounds neat, but the property manager managing our building won't reply to messages on it. Heck, they don't reply to emails either.
I had my glass patio railing randomly shatter. It's strata property in my building so they're responsible for the repairs. They said they would ensure and coordinate a repair. IT TOOK FOUR MONTHS for Tribe to facilitate the repair. They wouldn't even put up Caution Tape around the giant hole in my patio. The contractor agency, when I was speaking with them, was incredibly concerned that for over three months, there was a giant hole in my patio and they offered to come put it up, so at least there was some semblance of safety.
I called and emailed Tribe constantly and never heard back from them. My tenant was incredibly concerned about this, as was I! Finally, a month later they figured out how to pick up a phone and call a glass repair company. Ironic for a tech company. But hey...
What if my tenant had a small child visiting or a her pet that happened to go on the patio -- since this happened in the summer of 2018 -- and fell 9 stories to their death on the concrete?
I wanted it fixed immediately. My tenant wanted it fixed immediately. Tribe promised that they would fix it immediately.
It took 3 months for the caution tape to go up on the balcony, which wouldn't prevent anyone from falling to their death from 9 stories after they hit the concrete.
Seems like Tribe is run by a bunch of millennials that sold us on something they know nothing about, or they sold a bunch of buildings on their ability to deliver and they can't even handle the volume, let alone serious situations that leave them incredibly liable should the death of a child or pet occur.
Don't bother with this company. Find a property management company run by grown-ups.
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