I stay in Marriott properties 3-6 months out of th...

I stay in Marriott properties 3-6 months out of the year. I am a Marriott Platinum Member. For this hotel, I got hung up on (accidentally) three times before being connected to a reservationist. She quoted the govt. rate at $109 (the actual rate was $107). I asked if they would do $107 like the Hilton, they would not. I got there at 11 PM. No valet or help with luggage. I specifically asked to be put on the 12th floor concierge level, I was originally put on the 8th. Later learned the concierge lounge was not open on the weekend. Normal, yes, but they could have let me know when I requested it. At check in, on the 12th floor, my keys did not work. The front desk clerk asked "how is everything so far" I said "do you really want to know", he replied, "Oh, bad, sorry". I said do you want to knew. He replied "Not really" and left. My keys didn't work and neither did another guest I rode the elevator with. I told them their service sucked. They gave me a 2 drinks for 2 people voucher. The bar said that mean two drinks period. Charged us for the other two. The room was clean except the bathroom...little hairs all around. Breakfast looked like a war zone. I was seated at a table just vacated with a dirty tablecloth and an old cup of coffee. Buffet items were aged.
Overall, nice property with POOR management. Nice location.