I had previously purchased a number of items here ...

I had previously purchased a number of items here that were quite good with the service being ok as well; this was a few years ago.

My recent purchase was an awful experience.

1) I paid for my product, however when my girlfriend went in to pick it up for me, they said it was not paid for and charged her again, it was an experience trying to get a refund. The issue was that their data base had a duplicate entry for me as a customer.

2) I wanted them to install my old hard drive as a slave device, so I would have my old data available. They just wiped it, so my old data is gone.

3) The computer has broken down twice already; I did not bother to take it back there because it is quite far from my house and from the other comments on this thread it clear that Computer Alliance no longer care about customers.

Do yourself a favour go to U Mart