Photo album ordered from Belgium, the package woul...

Photo album ordered from Belgium, the package would only have been sent in a week and a half. received nothing. After another week of calling where it left off, apparently it was sent back to NL. Then went to send the package again. Still not received 1 month later. No action was taken after I called several times. only back in production after a month and a half. now almost 2 months later my album still not. This was the first and the last time!