M G Jay Review of Superstition Springs Chrysler ...
In late January of this year, I purchased a from t...
In late January of this year, I purchased a from this dealership. I really needed a vehicle and wasn't sure after my credit took a nose dive if I'd qualify for a loan without an outrageous APR. I got an AMAZING trade in value for my Ford Mustang . I received an AMAZING deal for the vehicle I got.
I did not like the finance manager telling me they must add KAHU and they add KAHU to all their vehicles.
KAHU by the way is an app/ service you can use to track your vehicle.
I knew what they were telling me / told me was INCORRECT and a VIOLATION if I mentioned to my lienholder they MADE ME add the product.
I took the L because in other ways I won by getting out of a vehicle that was falling apart.
By the way don't get KAHU. For example, I've been working from home have both sets of keys and the app will tell me my vehicle is 2 miles away. No one but myself drives my vehicle.
KAHU is only reliable for a record of each time you start your vehicle.
Also I didn't like the finance manager when re doing the vehicle contract dropping my choice of getting a GAP contract which I would of paid out of pocket for.
The evening I took the vehicle home; I did not get a full copy of the contract. I realized that obtained the copy then realized the complimentary oil changes the finance guy told me weren't complimentary he was adding the charge into the price of the vehicle.
Luckily, the 2nd revision of the contract dropped the alleged complimentary but costly oil maintenance package.
I also noticed they spent more time discussing vehicle add ons with couples.
I went into the dealership alone and it was like they decided what extended service contract I wanted etc etc. It was a very poor experience with finance and I believe I was treated less by being a single female .
The experience only got better the following days when I got my boyfriend involved.
However, I really lucked out and got a luxurious 4x4 SUV.
I went to the dealership in the evening; did not realize the vehicle was not detailed and found items from the previous owner still in the vehicle. Since they really worked wonders for me and got a really AWESOME vehicle, I wasn't too upset over it.
However, I brought up the issue with a tire sensor light coming on the next day. They semi cleaned the vehicle and replaced the tire sensor.
Also they need to be more aware of existing extended warranties on vehicles they sell.
There and still is was a massive extended warranty/ maintenance/ tire package on the Ford Explorer Sport I purchased. Since they didn't have the previous owner sign the warranty over I couldn't and can't use it.
The vehicle runs great and looks AMAZING.
The only reason why im giving it 4 stars because of the deal I received otherwise the rating would be lower.
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