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Mike B

3 years ago

Called to get a quote and the rates were decent bu...

Called to get a quote and the rates were decent but customer service is very subpar. Wouldn't reply to emails and took forever when they did after I had to follow up. Ended up going with a competitor as I was worried what would happen if I needed quick help for a claim. Advice - when people want insurance don't make it harder than it has to be, should be a quick and painless process especially for new business clients.

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