jayson thomas

Review of The Cooler

I did my research on evap coolers and companies in...

I did my research on evap coolers and companies in town and landed with a Breezair installed by the Cooler Company. Steve, the owner came over with a quote on time and did so in a very professional manner. Which, by the way, I can't say I experienced with the other companies. It wasn't that they weren't professional, just not as professional. I was put off a bit that Steve would ONLY install a Breezair and ONLY do it if I installed at least 4 ducts (max rebate). Some people may not be able to afford the Breezair as it's about 1K more than the other one he sells. Anyway, I had them come over and do the job. In all, I had 5 people in my house, two were subs for electric and plumbing. The main crew did a very solid job. The job lead installer was well spoken, thoughtful with his responses and took the time to answer and, importantly, ask questions. Steve did a great job hiring this guy. However, he did fall through my ceiling...but that wan't his fault. The crew that flipped my house didn't nail a 2x6 for the framing around the attic access.. Bummer, but again, not his fault and they repaired everything except for the paint. The next guy on the crew was a bit gruff, he could use some polishing and social skills improvement. He was also a bit lazy as he had to be asked to cover furniture in rooms while holes were being cut into the ceiling. And, he could have paid a bit more attention to detail with the install. For example, the drain tube from the cooler does not run down the roof in a straight line, rather at an angle and looks like sloppy work. The rookie on the crew was hard working and did a good job, so far as I can tell. He was in the attic a bunch. He is a good apprentice and will eventually make a good lead. The electrician did a great job and that's all I have to say about that. The plumber installed a hose bib and fixed the holes in the ceiling. He, fortunately, took the time to run copper for the bib and I appreciated that. I prefer that over Pex. He was also great with communication. Downside, he made more of a mess in my house than all of the others combined. Drywall mud tracked on the floor all over the place including the bathroom and spills on the vanity. Strange. To his defense, it might have been raining. The only thing that kept them from getting 5 stars was some sloppy work. Otherwise, I'm fully supportive of their work and professionalism. This isn't easy work and the crew did a good to great job overall.