A big 0 star for you Croydon Council. Missed waste...

A big 0 star for you Croydon Council. Missed waste collection again. Waste not collected for more than 6 week's . I can see on my CCTV the waste truck passed in front of the house without stopping or returning back. I Tried calling and I sent a few emails but is no answer or response regarding this matter. Very very poor service and a lot of money for nothing .You are a disgrace for society.