My family had memorable fun time in the Massanutte...

My family had memorable fun time in the Massanutten resort during the week of Christmas in 2014. It is our first time to be there and we are also beginner skiers. The 1st highlight is their Mountain Cruise program for Kids. Both my 7-year-old and my 5-year-old daughters enjoyed so much in the lesson and their teachers, they took 2 days' lesson. After back, they have put the pin on their daily jacket to proudly show their friends that they know how to ski now. Adults were having free time to enjoy the lesson and ski as well while kids in their almost-whole-day lesson. The 2nd highlight is their excellent customer service. I received a call from Massanutten resort about my daughter s lost ski jacket one week after the ski trip. They politely asked me if I am still there to pick up the jacket. I told him that I have left and I will check if my friends are still there to pick up. A week later, my daughter s jacket is arrived to my house via a mailbox paid by the resort. I am amazed for their courtesy, considerateness, and speedy processing on this case. I highly recommend this ski resort to all my friends. We will come back next year and next year.