Adam Stacey

Review of City Utilities of Springfield

Let me first say that I always set up my bills on ...

Let me first say that I always set up my bills on auto pay and have never been late paying any bill in my life.

Additionally I am a landlord and have multiple accounts that are all in good standing.

Every time I have had to interact with City utilities I have found the employees act like I am some sort of bad guy. They act as if they are not a service provider, they act as if they don't need or want to deal with customers.

Worst part is that there is nothing I can do about it. They truly have monopolized the area and you can't live in Springfield without have some kind of service from them. It is crap and I recommend you live outside thier area.

Again, over a year after my first review. City utilities is still the worst utilities company I have ever had to use.