Kimm Deery

Review of Capitol Expressway Ford

Purchased a car from a used dealer (Apex Fremont) ...

Purchased a car from a used dealer (Apex Fremont) and had problems from the start. They were not equipped to diagnose the problem and told me I had to go to a Ford dealer. I was upset because in the past I have never had a good experience with dealers. That all changed with Capital Ford, they spent time with me and helped to understand the issues I was having, I ended up making an Appt. 4 weeks out! But, it was well worth it, they were so helpful, and professional. My rep Zaki at Capitol was amazing and he handled all of the coverage and even made sure the car rental was covered, he stayed in constant contact with me, I truly felt like a customer. I highly highly recommend them if you have to take your car in for service!! I will always return here should I have any questions or problems with my car.