Cate M

Review of Classic Travel Service

This is an agency for the 21st century that offers...

This is an agency for the 21st century that offers the flexibility of online booking for simple requests (immediate pricing and availability, DIY changes and cancellations, and a nicely curated collection of Virtuoso properties) plus the option of full service for something more complicated. These people know hotels and can reach out to their contacts to make sure you get the service you need. Great attention to detail and exceptional follow up service. Somewhat counterintuitively, the location of the company in the northern hemisphere is perfect for me in the southern hemisphere. I can make inquiries in the evening after work and get an answer before work the following day. Perfect!