My sister and me have asked for 4 days for blanket...

My sister and me have asked for 4 days for blankets,sheets,and towels and have been told that house keeping was going to deliver them and nothing even after we been paying daily.and just cause 1 f word slipped out my mouth when i was stating the situation the guy on the front desk told me to leave even after i apologized to him for letting the word slip out my words.and then called the room and told my sister he did not want me in the hotel.what type of business lies to their costumers and then tells them they aren't welcomed after stating the situation.Now he only wants my sister in the hotel room my only sister.i have to say just irresponsible,unreliable,and if i didn't have such homage to Reading Pa the city i was raised since i was a child i would leave.