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Galyna Kibus Review of Marriott Niagara Falls Gateway...
Everything was great but it was a bummer to get ch...
Everything was great but it was a bummer to get charged for wifi whereas when you sign in it states it is free for a day. When we raised that issue at check out they showed us the print out of the screen where in small print it does say that it is only free if you are a marriott member. However it was not readily noticable and the only thing that really stands out on that screen is the "free for one day" the fact that they have a printout of the screen on the ready at the reception also tells us that they have this dispute frequently but instead of improving their messaging they just continue with it. This felt manipulative and as a purposeful deception. The charge wasn't much but the principle left a bad taste in our mouths.
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