Vickie Hawes

Review of Mercedes - Benz of Arlington

Having completed the first year of blissful drivin...

Having completed the first year of blissful driving in my new S550, I scheduled an appointment for service. Everything was handled promptly and professionally while I waited in the well appointed customer lounge. Tom Pflieger helped me select weather resistant mats to protect the silver carpet this winter. (Now why did I pick that color? Oh, because it is FABULOUS.) He suggested that I wait until the weather starts to worsen and have them installed when I bring baby in for a bath later this month. If I were designing the perfect service manager to go with my perfect car, the result would surely be Tom. He is great.