Ben Clark

Review of Lionel LLC

Terrible company to do business with. I have been ...

Terrible company to do business with. I have been in the hobby 20+ years and never have been treated so poorly. They have quality control issues that they refuse to address and have started shipping product out with no padding in a flimsy box. They blocked me from their social media pages for sharing pictures of what they send out to customers. I first joined RCCA in 1997, and am ashamed that this is what the hobby has become since Lionel bought Action. Their corporate leadership is thin skinned and apparently can t handle criticism to the point where they silence anyone who shares pictures of their handywork with other customers. Don t ever do business with these people. I ve helped pay these bums salaries for years, and this is how they treat a longtime customer.