Disappointed with the service here, nobody greeted...

Disappointed with the service here, nobody greeted me at valet, guy was just sitting there and finally came up and asked if I was picking someone up. Didn t offer to help get bags out of my car. Reception was dismal, girls working the front off to the side talking. Room was very nice, but some of the furniture is dirty. Headboard had a bunch of ugly scratches and tears. Didn t appreciate that the towels were hung up messy. Everything just a little beat up in the room. Didn t meet my expectations of a W hotel.