Drew Kahn

Review of Klein Pharmacy

I was sold a wrist splint that was the wrong type ...

I was sold a wrist splint that was the wrong type and the wrong size, despite a doctor's prescription and being sized by the sales rep. When I tried to return it (new, still in the box), I was told that they don't take returns on any DME supplies, yet there is no sign about the policy (required by state law), nor was I told it was a final sale.