lisa gonzales

Review of City of Houston Public Works &...

I have just found out on January 15, 2020 I have a...

I have just found out on January 15, 2020 I have a backdated bill from 2017 to 2020 for the amount of $3;422.00 . The agent did notify me ithat I did have to make a new application and a deposit for a new accounton that I am unable to pull up to see exactly what Houston water department is be charging me for no help water department at least admitted these charges that they forgot to put on my bill was their fault so I could make a payment plan false statement from $800.00 deposit I was able to get them down for $350. 00 and than pay 200.00 every month plus the water bill I live from check to check o am disabled and the time they gave me to get. The money together last day is Friday or water will be turned off this is unbelievable I would be homeless again and that is the worst that can happen just to fix their mistake people watch you bills these people don't care only for what they can do for them